State Farm® Insurance Agent Rich Castro

"Melissa Muzzi - Thank you Melissa for being so helpful when I called for information, options and quotes to add another auto to my policies for an adult child. You explained so clearly the benefits and costs if added as an additional vehicle or a separate policy in her name, and the costs for different levels of coverage. Especially appreciate how responsive you were - getting that information we discussed emailed back to me within hours. It turns out she had been looking too, and chose another provider for her new auto....but you still thanked me as a many year State Farm client of Rich's office, and for the opportunity to give service. So often customer service falls short and not with you. It was great speaking with you that day - so thank you again."

"Moving to California in the next few months and wanted to get some quotes so I’m prepared for the additional expenses. I was so lucky to get Jamie on the phone. She was very positive and really made me feel welcome and heard. She even took the time to tell me the history of the agency and all the “team members” that make it. I will definitely be calling Jamie at Rich Castro’s office when I move."

"I was rear ended and called Rich’s office, I was so fortunate to have Julie answer the phone. I was on a bridge, had never been in an accident before and Julie was so helpful in assisting me and letting me know where to tow my car to. I felt so well taken care of and that they really cared about me personally. This is exactly why we have had Rich and his extraordinary team take care of us for years. They have always been responsive to our needs and available to answer any of our questions. One of the best decisions was to have Rich and his team as our insurance agent!"

"Rich and his team are always there for us. My husband and I have had Rich since 2013. We've had our vehicles, RV, and home insurance with them. No issues and any questions we have are quickly answered. Not going anywhere else. Thanks Rich and Team! You're the best! Wayne and Monica Torres"

"This is long overdue!! Incredible people at this office!! Jeanette ALWAYS picks up the phone when I need her to help me with anything at the drop of a hat she always sends me what I need! I can't thank her enough for always having my family's best interest! I have called so many places to compare quotes and NO ONE can beat the amount of coverage and price. It's not just about the coverage for me it's about the relationship and availability to show up and pick up the phone when things matter the most! During the fires this year we left our home but before we did we made sure to take video's of our home and call Jeanette just to triple check coverage and during the most hectic and uncertain times she is calm, collective, and just goes above and beyond always. I can't say enough good things about her!"